A cunning change

Indiegogo just tried to make a stealthy change their to Refund Policy. It used to say this:

When are contributions not eligible for a refund?

Contributions cannot be refunded by Indiegogo, if any of the following are true:

  • The contribution funds have already been transferred to the campaign owner
  • The campaign has ended
  • The perk associated with the contribution has been fulfilled (contribution is marked as fulfilled on Indiegogo by the campaigner)
  • Indiegogo determines that there has been an abuse of our Terms of Use, or the refund policy.

Now it says this:

When are contributions not eligible for a refund?

Contributions cannot be refunded by Indiegogo, if any of the following are true:

  • The campaign owner has already received the contribution
  • The campaign has ended
  • You have received the perk that you backed on the campaign
  • Indiegogo determines that contribution is in violation of our Terms of Use or any policy

Can you figure out why they needed to make the latter change? This confirms what I suspected from the moment I noticed it. These people are stupid. And they just tacitly admitted that they don’t have a case.


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